FAQ
Access Your Personalized Plan
All purchases include a complimentary, personalized plan and a step-by-step administration tutorial. To receive your individualized injection plan, please contact our support team through Signal.
You may connect with us by scanning the QR code or by adding our Signal username: nana.258
Please note that, for safety and confidentiality, all personalized plans are provided exclusively through Signal. Our team offers support in both Mandarin and English, using Signal for direct and secure communication.
For further inquiries, please contact us at nanacobeauty@outlook.com
Non-Returnable Medical Products Policy
Due to the nature of our products, all sales are final.
We do not accept returns, exchanges, or refunds under any circumstances once an order has been placed.
This policy is in place to ensure: Product safety and integrity, Proper handling and storage standards, Compliance with health and hygiene regulations
Please review your order carefully before completing your purchase.
If you have any questions or require clarification prior to ordering, our support team is available to assist you via Signal (nana.258) or contact us at nanacobeauty@outlook.com
Website Access Code
Our website access code changes regularly. Please subscribe to receive the latest access code and ensure uninterrupted access.
Additional Questions
If you have any additional questions, please leave us a message below. Our team will respond as soon as possible.